Organizational Challenges to Improving Quality of Care in Indian Health Service Hospitals

Indian Health Services (IHS) directly operates 28 hospitals, 62 health centers, and 25 health stations with dispersed management. We will examine the management of IHS, including assessing the organizational framework of IHS headquarters operations. This will include reviewing the fulfillment of roles and responsibilities, enforcement of policies and procedures, and strategies to address current and future challenges. We will conduct interviews with senior management responsible for policies, practices, and resources that support care delivery in IHS facilities. We will first complete an initial review of key issues facing IHS headquarters management, and follow that review with a more in-depth analysis focused on selected key issues.

Announced or Revised	Agency	Title	Component	Report Number(s)	Expected Issue Date (FY)
Completed	Indian Health Services	Organizational Challenges to Improving Quality of Care in Indian Health Service Hospitals	Office of Evaluation and Inspections	OEI-06-16-00390	2019